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TopTally Privacy Policy — Your Data Is Completely Safe With Us

Here's a clear explanation of what personal information TopTally collects, why it's stored, and how it's kept secure.

Last Updated: January 2026 Encryption: 256-bit SSL Sale of Data to Third Parties: Never Data Ownership: Entirely Yours Fully in English: Policies & Support Data Request: Within 24 Hours Cookie Controls: In Your Hands Last Updated: January 2026 Encryption: 256-bit SSL Sale of Data to Third Parties: Never Data Ownership: Entirely Yours Fully in English: Policies & Support Data Request: Within 24 Hours Cookie Controls: In Your Hands

Privacy Policy Highlights at a Glance

How TopTally Protects Your Data — A Quick Overview

Industry-Standard Encryption
Every transaction and piece of personal information you provide is protected by 256-bit SSL encryption — the same standard used by the banking industry.
Your Data Is Never Sold
TopTally never sells your personal information to third parties. Your data is used solely to improve the services offered through the platform.
Control Over Your Data
All members have the right to view, correct, or request deletion of their personal data. Contact support and action will be taken within 24 hours.
Cookie Transparency
Full details are provided on which cookies TopTally uses and why. You have the option to disable non-essential tracking cookies.
Minimal Data Collection
TopTally only collects the information that's strictly necessary — nothing more is ever asked for. Less data means less risk.
Full Policy in Bangla
This Privacy Policy has been written in full Bangla so that every member can clearly understand their rights and TopTally's responsibilities.
Contents
Last Updated: January 2026

TopTally takes your privacy very seriously. This Privacy Policy explains what information TopTally collects, why it is collected, and how it is used and kept secure. By using the TopTally website or app, you are considered to have accepted this policy. For any questions, please contact our support team in Bangla.

1 Introduction & Scope

This Privacy Policy applies to all services offered through the TopTally platform — including the website, mobile app, live chat, and email communications. TopTally operates in accordance with international data protection regulations and is committed to safeguarding the personal information of every member.

This policy has been written in plain, clear English with Bangladesh users in mind. Cutting through legal complexity, it states directly what TopTally does — and what it does not.

  • This policy applies across all of TopTally's digital platforms.
  • TopTally complies with all applicable international privacy laws.
  • Members will be notified in advance of any changes to this policy.
  • This policy does not apply to third-party websites or services.
2 What Information TopTally Collects

TopTally only collects information that is necessary to operate the platform effectively. No unnecessary or excessive data is requested. The three categories of information collected are outlined below.

Identity Information
Full name, date of birth, national ID number (for KYC), email address, and mobile number.
Financial Information
Deposit and withdrawal amounts, payment methods, and mobile banking numbers. TopTally does not store card numbers or full bank account details.
Technical Information
IP address, device type, browser and app version, login time and location, session data.
  • TopTally collects information directly from you and automatically through your use of the platform.
  • Documents submitted during KYC verification are stored on secure, encrypted servers.
  • Your gaming activity and betting history are stored as part of your account records.
  • TopTally does not purchase your social media profiles or any third-party data about you.
3 Why and How Your Information Is Used

TopTally uses your information solely to improve platform services and meet legal obligations. Your data is never sold to advertisers or used for any unauthorised purpose.

Purpose of Data Use Types of Data Used Legal Basis
Account Creation & Management Name, Email, Mobile Contractual Necessity
Payment Processing Payment methods, transaction records Contractual Necessity
Identity Verification (KYC) NID, Passport, Address Legal Obligation
Fraud Prevention IP, Device, Transaction Patterns Legitimate Interest
Customer Support Communication history, account information Contractual Necessity
Personalized Experience Gaming preferences, session data Consent
  • TopTally analyzes gaming history for responsible gaming monitoring — to help keep you safe.
  • We may send you emails or push notifications about new bonuses or offers — you can opt out of these at any time.
  • Your data is never used for marketing purposes without your explicit consent.
4 Who We Share Your Information With

TopTally never sells your data. In certain circumstances, limited information may be shared with trusted partners — solely for the purpose of delivering our services.

All third-party partners are contractually bound to comply with TopTally's data protection standards. They may only use your information for the specific purpose it was shared — it cannot be used for their own purposes or passed on to others.

  • Limited data is shared with payment gateway providers — including bKash, Nagad, and Rocket — solely for payment processing purposes.
  • Gameplay data is shared with game providers — including Pragmatic Play and Evolution Gaming — for the purpose of delivering game services.
  • Certain information may be disclosed when required by law or requested by a regulatory authority.
  • Limited technical data may be shared with industry security partners for fraud prevention purposes.
  • Your information is never shared with advertisers, data brokers, or any third party for commercial purposes.
  • Your data is never sold or transferred to social media companies.
Our Commitment:

TopTally never sells your data — this is a core principle with no exceptions.

5 Data Protection Technology & Practices

TopTally uses industry-leading technology and standards to protect your data. It's not just encryption — every layer of your information is secured, from our data servers all the way to your phone screen.

256-bit SSL/TLS Encryption
All data transfers are protected with banking-grade encryption — no third party can intercept your information in transit.
Secure Data Centers
Data is stored in ISO 27001-certified data centres — secured at both the physical and digital level.
Two-Factor Authentication (2FA)
OTP verification at login — even if someone knows your password, they cannot access your account.
Real-Time Threat Monitoring
Our 24/7 security team monitors for suspicious activity and takes immediate action when needed.
Regular Security Audits
Third-party cybersecurity experts regularly audit TopTally's systems.
  • Full card or bank account numbers are never stored on TopTally's servers — only encrypted tokens are retained.
  • If a suspicious login is detected, your account is automatically locked temporarily and you are sent an alert.
  • TopTally staff cannot view your password — it is stored exclusively as an encrypted hash.
6 Cookies & Tracking Technologies

The TopTally website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the platform function more effectively.

  • Strictly Necessary Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Used to understand how the platform is being used — helping identify page load times and errors.
  • Preference cookies: used to remember your language, theme, and other personal settings.
  • TopTally does not use third-party advertising tracking cookies.
Cookie Controls:

You can delete unnecessary cookies or block new ones from your browser settings. However, disabling essential cookies may cause certain features to stop working.

7 Data Retention Period

TopTally does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

  • Account data is retained for as long as the account remains active. After closure, it is kept for a minimum of 5 years to meet legal obligations.
  • Transaction records must be retained for a minimum of 5 years under anti-money laundering regulations.
  • KYC documents are retained for up to 7 years after account closure, then securely deleted.
  • Cookies and session data typically expire within 30 days.
  • If you withdraw marketing consent, that data is removed immediately.
8 Your Rights

Every TopTally member has important rights regarding their personal data. These rights are part of international data protection regulations, and TopTally is committed to upholding them.

Right to Access Your Data

To request a copy of the information TopTally holds about you, contact our support team. Full details will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Our support team will verify and update it promptly.

Right to Erasure

If you close your account and there are no legal obligations requiring retention, you may request that your data be deleted.

Right to Restrict Processing

You can ask us to stop using your information for specific purposes — such as opting out of marketing emails.

Right to Data Portability

You can request an export of your data in a machine-readable format such as CSV.

To exercise your rights:

For any data-related requests support@toptally.xyz— email us or reach out via live chat. TopTally is obligated to respond within 30 days.

9 Minor Protection

TopTally is strictly operated for users aged 18 and above. Collecting information from anyone under 18 is a direct violation of TopTally's policy.

  • Date of birth is verified during registration — users under 18 are not permitted to register.
  • If we become aware that information has been collected from a minor, the account will be immediately closed and all associated data deleted.
  • KYC verification is used to prevent access by minors.
  • If a parent or guardian discovers their child is using TopTally, please contact our support team immediately.
10 Policy Changes & Contact

TopTally updates this Privacy Policy from time to time. Members will be notified of significant changes by email or in-app notification. Continued use of the platform following any changes will be considered acceptance of the updated policy.

If you have any questions about this policy, please reach out to TopTally's support team in Bangla.

  • The date of the latest policy update can be found at the top of the page.
  • You will be notified 30 days in advance of any significant changes.
  • For any privacy-related complaints: support@toptally.xyz
Related Pages

To learn about the full terms governing your account, Terms & Conditions Read more to learn about Responsible Gaming tools. Responsible Gaming Visit the page. If you have further questions, FAQ Find answers on the page, or ask us in Bangla via live chat.

Frequently Asked Questions

Answers to questions about data security and account protection

TopTally follows industry-leading standards to protect your data and funds. Every connection uses 256-bit SSL/TLS encryption — the same technology major banks use for their online services. This means your password, personal details, and payment information are encrypted in transit and cannot be intercepted. On the financial side, TopTally does not store your full card or bank account number — only an encrypted token is kept. Even TopTally staff cannot view your password, as it is stored in hashed form. Beyond that, an ISO 27001-certified data center, real-time threat monitoring, and regular third-party security audits all work together to keep your data and money as safe as possible.

There are a few reasons your account may get locked. The most common is entering the wrong password multiple times — TopTally automatically locks the account for a short period as a security measure. If that's the case, wait 15–30 minutes and try again. Another reason could be suspicious activity detected on your account, such as login attempts from an unusual location or device. In this situation, TopTally temporarily suspends the account for your protection and typically sends a warning to your registered email. A third reason may be related to account verification — an incomplete withdrawal or pending KYC. Whatever the situation, the quickest solution is to reach out to TopTally's live chat and provide your account number or registered email to get help. Issues are usually resolved within a few minutes.

Join a Safe & Transparent Platform

At TopTally, your data is protected, your payments are secure, and everything is available in Bangla. Register today and enjoy gaming with complete peace of mind.

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